1. What does india-handicraft.net offer?

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India-Handicraft.net is a unique collection of the finest in handicrafts. Handicrafts India is a virtual online gifts super-market offering exuberant handicrafts in marble, wood, metal etc from where you can purchase and send fabulous handicraft items to your friends across the globe.

You can view the products online with brief descriptions and specifications and readily place online orders to buy any item. Besides, you can also send pictures of handcrafted items to your friends. The product will be delivered in a short time at the address desired and specified by you.

2. Which credit cards does india-handicraft.net accept?

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We at india-handicraft.net presently accept only MasterCard, VISA, American Express, Diners Club, JCB Cards, Citibank E-Cards, HDFC Online Banking, Citibank NRI Account Holders, Citibank Current Account Holders, Citibank Suvidha Account Holders, Centurian Bank credit cards (both Indian and International).

3. How do I feel sure that india-handicraft.net has correctly registered the order placed?

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You will get a confirmation e-mail from india-handicraft.net regarding validation of each order registered with us soon after you place an order on website. At the time of placing order, please check your e-mail ID and in case of any alteration, you will are requested to get in touch with us at info@rightmarkets.com.

Alternatively, you can check the order information on the website. The confirmation mail will specify your order number, which you can use as a reference for checking the status of your order later on the website.

4. Are the same items dispatched as displayed on web page at india-handicraft.net?

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The details of the products or product specifications (for instance weight, size, etc.) quoted with the product displays are only fairly accurate values. Since most of the products are handcrafted items, there may be slight variation in the pictures displayed and the respective actual products. india-handicraft.net, in its unconditional discretion, may deliver a similar/alike/alternate product for reasons or constraints afar its control.
 
At the same time Handicrafts India will make all possible efforts to make its services delightful for both the sender and the receiver of the gift.

Note: Kindly keep in mind the accessories/backdrop shown on the site (if any) are not a part of the product.

5. How much time do you take to deliver after the payment has been made?

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We shall deliver your product/gift within 10 working days of securing your payment or on the approximate delivery date as desired and mentioned by you at the time of filling the order form, whichever is later.

6. What is the mode of delivery?

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Delivery of products is through renowned courier services.

7. How do I know that my gift has been dispatched?

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You will receive an confirmation through email after your order/gift has been dispatched from india-handicraft.net.

8. Can I send some message with the gift?

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Yes, you can send a personalized message with the gift/items you purchase from india-handicraft.net. Just key in your message in 'Your Personalized Message' box while making the payment online. Your message will be delivered along with the gift to your friend.

9. Can I have the gift/product delivered on a particular date?

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Yes. You can select or key in a desired delivery date while placing an order online. The gift/product purchased by you will be delivered on the date as specified by you, provided it gives us a minimum of six working days after securing your payment.

10. Where does Handicrafts India deliver gifts?

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Handicrafts India can deliver gifts to all the major countries. To confirm about a particular destination or for any further details kindly contact through email at info@rightmarkets.com.

11. How do I check the current status of my orders?

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You can check/review the status of your order or other information of all your orders that you have placed with india-handicraft.net, whether pending, in process or fulfilled.
 
To check the status of your pending orders online, Check your mail. To view the status of a specific order, click on the Order Number.

12. My order is shown to be in ' Processing' state. What does it mean?

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Your order can be at one of the following stages at any particular moment of time:
a) Processing: ‘Processing’ is the default status for your order. As soon as you place an order your product is in ‘Processing’ state.
 
b) Dispatched: ‘Dispatched’ Stage means your order/items have been successfully dispatched from our end to be delivered to you through courier.
 
c) Cancelled: ‘Cancelled Stage’ means your order could not be approved by our payment gateway or we are not in a position to deliver the goods you ordered due to some unavoidable constraints.

13. Can I cancel an order after it is submitted?

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Yes. but after this you must have the confirmation mail of cancellation. email for cancellation at info@rightmarkets.com

14. Do you deliver to locations outside India?

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Yes, Kindly refer to our Delivery Zones, or contact us at info@rightmarkets.com

15. How do I contact you regarding my order?

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You can send a mail to our Customer Service Group at the email address below and we will only be glad to help you.
info@rightmarkets.com

Thank you,
india-handicraft.net